Veterans group says government survey misrepresents their views

Veterans’ Affairs Canada

By Our Duty Inc., 5 March 2012

Veterans’ Affairs Canada is using flawed data, according to a report released today by citizens’ advocacy group Our Duty.

“We have grave concerns regarding the conduct and structure of the 2010 National Client Survey” say the report, “Given its significant deviation from accepted standards, we suggest it would be unsafe to consider the study conclusive.”

The National Client Survey was conducted in April-May 2010 by Corporate Research Associates under the direction of Veterans’ Affairs Canada. The Survey results were presented later that fall and concluded that 80% of veterans and their families were satisfied with the services and benefits they receive from VAC.

To read the full report, click on the link below.

Photo: Veteran's Affairs Canada

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